March 22, 2023

New Clinical Doc Software "Listens" to the Patient Visit

Microsoft's Nuance Communications has recently rolled out a new version of its clinical transcribing software, DAX Express, powered by OpenAI's GPT-4 technology. According to Microsoft, this will be the most advanced medical transcription software available in the market today. It will use natural language processing (NLP) to understand and accurately transcribe spoken words into textual information.

The GPT-4 technology is a conversational and ambient AI, which means it can understand the context of conversations and accurately transcribe verbal exchanges. This is intended to help medical professionals save time in the transcription process and make the tasks more efficient. The GPT-4 technology also allows for real-time analysis of conversations, which will help with improved accuracy in the transcription.

Nuance's ambient AI technology is designed to "listen" in during physician-patient visits and take notes. Incorporating GPT-4, DAX Express can swiftly generate draft clinical notes as soon as the patient visit concludes for expedited review from the physician or assistant. The software works fluidly with many popular electronic medical records software products, simplifying integration into existing systems.

Your next doctor's appointment may be documented by artificial intelligence, which suggests that patients should pay attention to the physician's notes section on their patient portal, to review for errors. This write has discovered inaccuracies in his own visit notes, even before the introduction of AI (or was it before AI, as there is no way to tell?).

New Study: Online Physician Ratings May Be Misleading

When considering patient satisfaction scores found on third-party review sites, it is important to keep in mind that the scores may not be accurate. Ratings may be erroneously influenced by a variety of factors. This misrepresentation could have serious repercussions as individuals increasingly use these ratings to select a physician. Studies demonstrate that people generally trust the ratings as their only source of information when picking an expert in this field.

A study investigating patient satisfaction ratings published in the Journal of Medical Internet Research, Timothy J. Daskivich, MD, MSHPM, lead author and assistant professor at the Department of Surgery in Cedars-Sinai, emphasizes how important it is to interpret ratings correctly as patients place a great deal of trust in them. The researchers examined ratings of 212,933 providers from October 2014 to March 2017 on Healthgrades, a consumer rating website that ranks medical professionals from 1-5 stars. This data was linked to the U.S Centers for Medicare & Medicaid Services' Physician Compare tool and ordered by specialty type. After conducting a statistical analysis to examine each provider's average satisfaction score distribution, it became apparent that ratings systems are in need of improvement throughout all specialties within the field.

Results from the research indicate that patient satisfaction ratings most often had a positive outlook and stayed within limited ranges. This means scores that seem high may be average or even low when compared to other physicians, misleading patients into believing they are selecting the best doctor. For example, if 90% of doctors in a specialty receive more than four stars on their reviews, it may suggest less-than-meaningful data.

As the public becomes more interested in online reviews and comments concerning healthcare services, this study arrives at an opportune moment. People are increasingly visiting third-party websites to get a better understanding of what physicians have to offer. Although there has been a proliferation of these third-party sites, including Healthgrades, Zocdoc, and Yelp, they often present information based on a small number of reviews and incomplete or unverified information. As a result, many health systems – such as Stanford, Cleveland Clinic, and the University of Utah – have begun posting more complete ratings and comments from their own outpatient satisfaction surveys. The tools do not measure healthcare quality, but communicate only submitted "patient satisfaction ratings," either directly from the patient or indirectly through the provider who collected patient feedback. Rather than relying only on a ratings metric, examining patient comments, where available, may be more helpful.

The study's authors suggest that third-party online review sites should be more transparent and post median star ratings for medical providers, in addition to noting their rank among peers within their specialization. For greater ease of access, they have created an interactive tool, Compare My Doc, that allows users to compare any given provider's specialty and rating with those of other specialists.

March 8, 2023

CMS Pushes Connectivity Supports for Better Health

Citing research that associates internet connectivity with better health outcomes, the Centers for Medicare and Medicaid Services (CMS) is asking people who know elders with no or limited internet connectivity to share the news about a new benefit.

"If you or someone you know needs help paying for internet service, you may qualify for a monthly discount on a new or existing internet service plan through a government program called the Affordable Connectivity Program (ACP).

"You may also qualify for a one-time device discount of up to $100, to buy a laptop, desktop computer, or tablet from participating providers."

The program supports the whole household, so if you have a qualifying individual in your home, you should be able to obtain services on their behalf.

Benefits include:

  • Up to a $30/month discount on your internet service
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)
  • A low cost service plan that may be fully covered through the ACP

People can apply by pulling up or calling 1-877-384-2575. On the site, you can download a PDF application form that lists the various criteria, though we recommend using the online application process once you've reviewed it.

Notably, even if you are already enrolled in the FCC's Lifeline program, you may still be able to qualify and receive the ACP supplements. 

Rather than requiring a new, complex set of qualification criteria, your enrollment in one or more other federal programs (SNAP. WIC, SSI, Medicaid, and numerous others, including VA benefits) provides the necessary hoop-jumping by proxy. It's great to see the government offering new benefits without inventing a whole new system of red tape to support it. 

DISCLAIMER: CarePrecise uses data provided by CMS develop and refine its products.

March 6, 2023

Is Physician Wellness a Cult?

My eyes popped open this morning when I read this shocking but insightful piece that suggests that physician wellness programs are not only ineffective, but may actually help drive doctors over the edge.

"Health care could accomplish physician retention by reversing the structural issues that continue to burn doctors out: the moral injury, the unsafe working conditions, the throughput-driven and profit-motivated provision of health care, and more.

"But that's hard. Instead, it's easier to keep physicians captive — and that's what the system has chosen. Consciously or otherwise, it employs a tactic used to great effect by other high-control groups such as cults." 

How physician wellness programs keep doctors captive

By Mark G. Shrime

March 4, 2023

Tools for Marketing to Healthcare Providers

These days, healthcare providers are inundated with marketing messages from all sorts of vendors—from EMR companies, to medical device manufacturers, to basic medical supplies, to physician enablement platforms and health plans seeking to expand their provider networks. With so much competition vying for their attention, getting a message heard is becoming increasingly difficult. But by understanding the nuances of targeting healthcare professionals and leveraging specific strategies designed to appeal to different specialties across the board, you can successfully navigate even the choppiest of marketing waters. In an earlier post, we discussed best practices for reaching this holy grail audience and arming yourself with a strategy that will help cut through digital clutter — all while respecting the tightening time constraints in the ever-evolving space occupied by doctors, allied health professionals, and administrators. There's some good marketing moxie in that post.

A Plug for Platinum

We'll focus here on CarePrecise Platinum, the most popular healthcare marketing database package from CarePrecise, and, arguably the most powerful and affordable available anywhere. It offers more than 7.4 million up-to-date records of U.S. healthcare professionals and organizations, including contact details, searchable specialty location information, used by hundreds of companies to establish tightly-defined target segments within the provider universe, plus software for easily compiling highly specific target lists. Building these lists is one of the earliest steps in organizing a successful campaign. With Platinum's sophisticated but simple search capabilities, users can easily identify the likeliest prospects among any number of specialties, anywhere in the U.S., using Zip Codes or the powerful geographic radius search tool. From there, users create custom audiences segmented them according to their specific criteria, and then export lists for every segment in formats compatible with every external software, from sophisticated CRM platforms, to the most basic mailing and telemarketing services. Platinum even offers the ability to automatically proper-case names and addresses for the most professional presentation; SharpMail is our exclusive tool for intelligent generation of correct salutations and full names with credentials, specific to the healthcare field.

Video: Introduction to CP ListMaker, the targeting software inCP ListMaker, CarePrecise Platinum CarePrecise Platinum

Because email addresses are costly to obtain, it makes sense to trim the target list to a cost-effective number. CarePrecise can match email addresses to prospects' NPI numbers; Platinum has the ability to export a target file for sending to CarePrecise for email matching. More on that in a moment.

A healthcare marketing strategy needs to be tailored for specific targets' attributes — not just a one-size-fits-all approach that may have worked in other industries. There are 869 different descriptions of healthcare providers in the industry's standard Provider Taxonomy Codes. Among these are 228 distinct specialties for physicians. It's important to keep in mind that there are 58 specialties for physician assistants — advanced practice clinicians who are providing more and more patient contact, prescriptions, and orders for treatment, and becoming decision-makers and excellent contacts for many kinds of marketing campaigns. All of these specialties are linked to their practitioners in CarePrecise Platinum, as are other criteria, including geographic location by state, county, city, and Zip Code.

Platinum's data is sourced from millions of Medicare claims every month, the PECOS database, and other huge data stores maintained and updated regularly by the federal Centers for Medicare and Medicaid Services (CMS). CarePrecise is among the most respected distributors of healthcare provider data used in marketing, and CarePrecise Platinum is the most powerful, user-friendly, and affordable software and data available for creating campaign segmentation in U.S. healthcare. As of this writing, Platinum and its 7.4 million healthcare provider records and targeting software — the most used U.S. healthcare provider data tool — is priced $874 for a single download, fully functional, with no expiration date. It isn't a "trial edition," it's the real thing, despite its surprisingly low cost.

Fresh Data

CarePrecise Platinum's underlying provider data is updated every month. With a subscription to the updates, users receive a download link either quarterly or monthly with a simple drop-in data update to the most recently added new records, retired records, and changes to contact information, licenses, and all the rest of the included data.

Healthcare Provider Email Addresses

Email marketing is one of the most effective channels, especially when accompanied by good business intelligence on the contacts. As mentioned earlier, CarePrecise Platinum can help to focus email campaigns on precisely the email addresses needed for the campaign, without buying emails for thousands or hundreds of thousands of clinicians that just don't match the the target profile. After identifying prospects using Platinum's criteria options, one button click creates a file that the user can send to CarePrecise for a count and quote on the available email addresses. CP Preferred Email™ is a closely curated universe of millions of healthcare providers' direct email addresses. The quote returned to the user includes details on multiple pricing options, and a link to place the order. Email addresses can be pulled right into Platinum, where the user can create precisely the file that fits the campaign, choosing which columns to include from the vast number of data points in CarePrecise Platinum.

CarePrecise offers a 95% email deliverability guarantee — the best in the industry. This means that for any invalid email addresses over 5% of the purchase, CarePrecise will refund in cash, or give credit towards a future email purchase at double the number.

As an example of physician email coverage, the CarePrecise can match verified CP Preferred Email addresses to an average of 75% of physicians. These doctors' email addresses are sourced from medical journals, societies, and conferences, among other high-quality resources, and all are permissioned for use. Also available are dentist email addresses, physician assistant email, nurse practitioner and RN email, pharmacist email, and many more healthcare email categories. CarePrecise audits email addresses every few weeks, and offers only those that pass verification testing. CP Preferred Email is the result of an exclusive auditing methodology that involves more than just ping testing. It includes ingestion of bounce reports from selected clients' campaigns, as well as the email campaigns of our customers who submit their reports for guaranteed refund or credit. This email quality control is the most rigorous in the healthcare space, and the only one of its kind.

A well-executed physician email marketing campaign can be an incredibly effective tool for engaging customers and driving conversions. The CarePrecise Platinum platform, coupled with CP Preferred Email, can build the kind of relationship with physicians and allied healthcare professionals that yield profitable results over the long term. To take these relationships a step further, Platinum includes primary and alternative phone numbers, as well as primary and secondary practice locations. For rounding out contact information even further, CarePrecise offers ScribeFax — the most complete and reliable fax number database for prescribing clinicians. An earlier post describes how ScribeFax is used.

More on CarePrecise healthcare provider marketing tools...

March 1, 2023

"Physician Enablement Companies" Allow Small and Independent Physicians to Compete

Back in the day, a bunch of us expended a lot of effort, creativity, and collaboration to streamline and standardize the electronic claim transaction(s) for healthcare. The idea was to have such a rigorous data specification, it could meet the needs of every US payer for every US physician, lab, hospital, clinic, or facility. It got us past the days when health plans could use their own numbering systems for practitioners and organizations, or insist on using their own "local codes" for certain procedures or charges.

Pretty cool, huh? We saved billions of dollars and billions of trees by moving the lion's share of healthcare administrative transactions to electronic formats. In fact, for claims, remittances, eligibility, and enrollments, the HIPAA standards were the ONLY legal way to transmit. Health plans had to accept ANY valid claim, from any size healthcare provider.

Everything was hunky dory for about a minute.

Then came value-based care. Or, more to the point, value-based reimbursement. All of a sudden, providers were "invited" to take on some of the risk traditionally borne by private insurers and public health plans like Medicare and Medicaid. If they could prove they saved money (I mean "improved outcomes regardless of cost"), they got a piece of it. Every month seemed to bring a new pilot program, each with its own, relatively unregulated reporting requirements. Negotiating a worthwhile contract or administering a profitable approach required new sets of skills, from technical to clinical to actuarial.

In other words, small providers, hospitals, and clinics took a hard shot to the bottom line.

Into this black hole rode a new breed of white horse. The Physician Enablement Company. Our friends at Fierce Healthcare tell a story of one such company, Privia Health

"The company's strategy is to partner with providers by setting up a single tax ID entity that facilitates payer negotiations and clinical alignment while maintaining a provider’s legacy ownership structure. It also organizes ACOs for risk-bearing value-based contracts and provides its tech and services platform."

The article also mentions other companies in the space, including Aledade, Vytalize Health
and Pearl Health.

"The movement of value-based care is long overdue and primary care providers and community providers are on the forefront of that movement," [Parth Mehrotra, Privia Health President and CFO] told Fierce Healthcare recently. "I am generally surprised that a lot of consolidation hasn't happened and people haven't caught up to UnitedHealth and what they've done with Optum. I think you're seeing a lot of that catch-up happening now from a strategy perspective," he said.

If your organization has a need to identify and contact US physicians, you might consider our Authoritative Physician Database™. We start with data we extract monthly from the CMS NPPES system, the "single source of truth" for practicing physicians, hospitals, and other healthcare providers. We then aggregate or derive further data and metadata, resulting in 1 million+ U.S. Physicians with specialties, practice group & hospital affiliations, graduation year, payments, phone, fax and more.

We also recommend letting Lowell and the Feat play you out.

February 15, 2023

Healthcare Private Equity Activity for 2023

There's a lot of speculation about what impact the current economy will have on PE and M&A activity in the healthcare industry. Will there be more consolidation? Less investment in new products and services? More focus on cost containment? What, pray tell, is the "current economy" anyway?

For predicting capital trends in healthcare, the S&P 500 is about as useful a metric as body mass index. When predicting the impact we'll see from the swirling currents of the Inflation Reduction Act, continuing (if slowing) inflation, and the worries about a contracting economy, a few trends do stand out, and many experts are predicting that private equity firms will be cautious in their investments in the next few years even in the traditionally recession-resistant healthcare space. In light of this, we've compiled a list of six trends to watch out for in 2023:

1. More Consolidation Among Healthcare Providers

With healthcare reform bringing so much change to the industry, many providers are looking to consolidate in order to remain competitive. This could lead to more M&A activity among hospitals, health systems, and other provider organizations. Almost every week we read about another major health player reporting a staggering loss. Consolidation is a common salve here, providing a broader footing and scale efficiencies.

2. Increased Focus on Cost Containment

As reimbursement rates continue to decline, investors will be looking for companies that can demonstrate a commitment to cost containment. Benefitting from medical practices and facilities that can still offer returns means finding the organizations that provide innovative solutions for driving down costs, and/or those that offer value-based care models.

3. Fewer New Healthcare Ventures Launching

With uncertainty around healthcare reform, we may see fewer new ventures launching in the space. This could mean less investment in areas like digital health and biotechnology.

4. More Investment in Services that Drive Revenue Growth

In order to offset declining reimbursement rates, investors will likely look for companies that can drive revenue growth through new services and offerings. This could include things like population health management or care coordination services.

5 . A Shift Away from Traditional Private Equity Investors

If traditional private equity firms become more cautious with their investments, we should see a shift towards strategic investors or venture capital firms moving more risk into the healthcare space. These investors are often more willing to invest in startups, emerging technologies, and other riskier investments, and may be less wary of higher interest rates in the market.

6. Continued Focus on Healthcare Consumers

Agile companies that have been successful in developing consumer-facing health technologies for established payers and providers, such as telemedicine, communication portals, remote monitoring, and "find-a-doctor" web applications, are likely to continue multiplying and expanding, driven by cost containment, care quality considerations, an aging population, and the growing market for faster, more immediate responsiveness to patient needs.

No one can dispute the existence of huge healthcare opportunities in a market that's getting older and more frail, and consuming unprecedented volumes of products and services. It remains to be seen exactly what investors will fund in healthcare this year, but one thing is certain: Profits will be made.

February 13, 2023

Healthcare is the Healthy Thing, Right?

 An article out today in Fierce Healthcare looks at how the downturn in the economy is affecting healthcare funding and investment. Noting that 2022 was a bang-up year for private equity healthcare  deals, Fierce notes the drop in the S&P 500 of nearly 20%. So, what's happening in this rather healthy and "recession-proof" in 2023?

The article cites predictions from economists seeing recession ahead, and quotes Duane Fitch, national healthcare management consultant at Plante Moran as seeing "pretty much every dynamic going in the wrong direction" as a "perfect storm" for hospitals and systems.

I looked to some related reports to find that Bain Capital saw some optimism in January, particularly where "recession-resilient themes" are in investors' crosshairs. Followers of Jim Cramer will remember his December 2022 prediction of a banner year in 2023, and picking some winners: About Danaher (DHR), he says it's "one of the best-run companies in any industry." Cramer also held up Pfizer, United Health Group, Edwards Life Sciences, and he called the Humana the "best-of-breed" for managed healthcare stock.

Of course, no 30,000' overview of the market would be complete without taking a glance over at Motley Fool, where the merry jester noted that it all depends on the tune you're skipping to. Noting last July that, as is the conventional (and verifiable) wisdom, healthcare stocks are "one way for investors to hedge against recession risks." From there they danced through some of the familiar jigs, warning that "it wouldn't be too surprising if the economy actually did end up contracting in the near future," and recommending a fresh assessment of portfolio segments to see which are prepared for Fitch's storm, and which may not be.

The Fool sees continued, if muted, green in pharmaceuticals. Big pharma stocks won't sustain "major damage." Biotech, however, faces continued "headwinds."

CarePrecise is in contact with many technology-based business activities, including consumer-facing health-related applications and various healthcare marketing projects. Fourth-quarter 2022 was a busy time, particularly for marketing to clinics and medical practices. Development in provider management systems has been strong and growing, right up through January of 2023.

In a Chief Healthcare Executive article, Kristin Pothier, global lead, healthcare and life sciences deals advisory at KPMG, is quoted stating that providers have been stretched during the pandemic, and they "are also dealing with massive staff shortages, as staff have gotten sick, or sick of working." She says that hospitals should be using technology to reduce burden on their staffs, including telehealth and automation

A year ago, KaufmannHall pointed to the difficult year for hospitals in 2021, seeing the smaller number of M&A transactions being offset by a larger percentage of higher transactions. The trend has continued on a more-or-less steady roll.

My take-away is that healthcare technology should remain a healthy segment through a recession, though we do see the potential for a growing impact on hospital mergers and acquisitions. 

February 10, 2023

AI Stumbles and Soars in Science and Healthcare

CarePrecise is all about hard, authoritative, verified provider data, so it's odd I find myself again talking about Artificial Intelligence in the science and healthcare space. But the stories keep coming in.

This time my source is 
Samantha Holvey's excellent healthcare IT newsletter, Whealth Care (available via LinkedIn). I know Samantha's work from her years with the Workgroup for Electronic Data Interchange (WEDI), an industry collaborative to support and implement data standards in healthcare. Her weekly post offers a concise, insightful index to the most significant stories in HIT,  spanning government, research, and industry developments.

Google's $100 Billion Software Glitch

The first story that popped out was how, oops!, #Alphabet shares dropped $100 billion (not a typo) when a demo of its new #ChatGPT rival, #Bard, pulled a Hindenberg landing on an international stage.

Developers will soon be looking for an exoplanet to hide behind. 

Oh, the robotity.

ClosedLoop Gets KLASsy, Again

The Best in KLAS rankings for 2023 are out, with  #ClosedLoop claiming 2023 Best in KLAS gold in the Healthcare Artificial Intelligence: Data Science Solutions category. Industry heavyweight Epic came in a distant second. ClosedLoop repeats its 2022 win, with enviable scores.

ClosedLoop...earned an A+ or A in all customer experience areas: culture, loyalty, operations, product, relationship, and value.

"Further, 100 percent of customers surveyed said that ClosedLoop 'avoids charging for every little thing' and keeps all promises. About 96 percent said they would buy its solution again."

(But We Have a Better Halftime Show)

Sounds like they are gunning for our own pledge of Fanatical Support. Hope they don't hire Beyoncé to screen their calls.

February 9, 2023

Who's Speaking Up for Universal Healthcare? Well, ChatGPT for One

I've been enjoying reading Michael Mann's remarkable newsletter, "Planetary Health First Mars Next," available via LinkedIn. In today's issue, he asked ChatGPT what we could do to fix healthcare. The first response was to increase funding for medical research. The second and final response was to improve access to healthcare "by reducing the cost of insurance, expanding Medicaid, or creating a universal healthcare system."

He also got it to provide an extremely clear explanation of the Social Determinants of Health (SDoH).

I might have to change my mind about that little robot.

The newsletter also posted a link to a presentation by Russell Robbins, Chief Medical Information Officer at PurpleLab, discussing SDOH's impact on prescription medications, going beyond the conventional fill, reversal, and denial rates to address the harder-to-measure root causes through the lens of social determinants that underlie the missed med problem.

I've got a strong recommend rating on one of the smartest newsletters around. PurpleLab also looks like a cool company.

February 8, 2023

Why Do Biologics Have Such Funny Names?

If you still watch commercial television, chances are you've been lambasted with appeals to ask your doctor to prescribe you one of the new biologics coming out. The big print will feature the brand name, which is then repeated many times throughout the narrative. But the small print will give the generic name, which always seems to sound like a certain Phil Collins song.

Every year seems to bring a new parade of miracle cures, and every year the price of miracles seems to go up. I've started to refer to this trend as "Ransom-Level Pricing," because, at least in the US, the wonder drug revenue formula seems to be based on YMOYL.

I fully expect the next big med to be named after an actual rock and roll band.

What's the Rx Industry Expert Gab for 2023?

Death Cab For Cutie t-shirt
And, indeed, there is a site that blabs about all the money expected to be spent on the lab-tested snake oil in this year's pipeline. Or, if you'd rather limit your reading to a Fierce little summary, you could read an article about the drugs that will try to nab our hearts.

Or stab our kidneys. 

Or clear our minds, whatever.

But before you do even that, you might want to check out this fab decoder ring, which explains what all the suffix is about.

It's a -Mab -Mab -Mab -Mab World

Maybe the well-pharma wagon bringing just the medicine you need is coming down the street, right into your town, bearing a big shiny IV. You might even be one of the first to sign up for a jab!

 [And now, a word from our Sponsor: If you want to reach those doctors directly, check out the CarePrecise Enhanced Prescribing Clinician Fax Database™. Tell them Marty sent you.]

aducanumab #donanemab #epcoritamab #lecanemab #mirikizumab

February 1, 2023

How to Save Money on Healthcare Provider Data

It might seem like this is a shameless, self-serving promo for CarePrecise provider data packages. Unsurprisingly, our name does come up a lot when companies stagger away in shock from the prices our competitors charge. But that's not what this post is about. We're going to talk about (mostly) free data.

Hopefully this post will help you find provider data that's available for free from the U.S. government. Using free data you can boost the information value in any provider contact list. If you're working with a helpful data vendor, chances are they'll help you find where you can download particular kinds of data you're looking for. For instance, we have a lot of customers who use our basic hospital database who need additional components that we don't package with the product, but we know where to find them and we're glad to share our knowledge. 

Of course, we could pull all of that data into our hospital dataset, but there's SO much out there, and if we did that the product would be very expensive indeed. That database sells for $939 but would be a couple of orders of magnitude pricier with all of just the 70 U.S. hospital data files listed in just one spot on the Centers for Medicare and Medicaid Services (CMS) website.

So, instead of trying to pack everything in, we bring together the hard-to-find/basic-necessity data, and assist customers in finding additional information specific to their particular need. Here are some of our more common recommendations.

Search for healthcare provider data

When on the hunt for data gold, it can be painfully difficult to locate that needle in the haystack. The screenshot shows the count of the results of a search on the federal data website,, for "healthcare provider data." 127,500 datasets would be a daunting place to start digging. It's like, "Go get the gold! It's somewhere in that there mountain." Fortunately, we have had some experience with healthcare data excavation, and can often point our customers to pay dirt.

If you have talented data people, a good starting place is the NPPES dataset (National Plan and Provider Enumeration System), which contains about 7.4 million NPI records for individuals and organizations. The download file is much to large to use in ordinary office software, so your team will have to cut it into pieces. Or you can get the full NPPES already processed into a form to be used with Microsoft Office programs from CarePrecise. The CarePrecise product also contains additional data, such as sanctions, and whether or not a practitioner is enrolled to bill Medicare.

Once you have basic data on the providers, you'll want to add linkages between the clinicians and their practice groups and hospital affiliations. You can download the free Physician Compare database and have your tech team work its magic here, too, to make it useable on ordinary office computers. This used to be easier back when CMS included hospital information in the database, but now just to get all the hospital names and basic info you have to ingest ten additional datasets. The list is too big to include here, but highlights include the Licensed and Certified Healthcare Facility Listing where you'll find hospitals' CCN numbers matched to their names and addresses, and Medicare Inpatient Hospitals where you'll find some payment information. You'll want to head on back to CMS to pick up outpatient hospital info. These are just a few of the dozens of datasets we ingest on an ongoing basis to produce our monthly updates. For the datasets we monitor but don't regularly ingest, we're more than happy to help customers dig it up.

Hospital data is a bit easier to find and work with than practitioner data. For instance, the list of U.S. physicians is about 1.1 million doctors long, and that's too big to open in Excel. You'll need to get the physician files into a relational database for them to be very useful. If you're starting from the provider data catalog, you'll see the datasets for hospitals, home health agencies and other kinds of healthcare providers, as well as those doctors and other clinicians. You can also find physicians' CAHPS (patient experience metrics), as well as many of the types of procedures physicians perform.

Perhaps the best advice we find ourselves giving our customers who want to go it alone is to have a crackerjack tech team, or at least one person with a lot of database savvy, and start with buying a basic provider data product that you can use as a data structure template. Most federal data on clinicians is linked to their NPI number, so that's where you'll start building your relational database. Your next step is to talk with whoever sold you your basic data, and ask for help finding any missing components. CarePrecise prides itself on offering most of these, all ready to use, but some customers just enjoy the hunt, and even our most comprehensive data package can't contain everything you might want.

We don't shy away from telling our customers where they can find what they're looking for, even if the only place happens to be one of our competitors. In fact, CarePrecise data is compatible with data structures used across the industry. We even provide the Placekey for almost every record in our products, which connects our data with visitor traffic data and other Point of Interest (POI) products offered by other companies.

Many CarePrecise customers get our extended provider data package. CarePrecise Platinum has those elusive practice group and hospital affiliations, and software that makes it possible to get at exactly what you need without knowing anything about databases. It makes a great starting place for building your own bespoke database. 

About Updates

When you're finding and ingesting data, it's important to plan for updates. Some data sources are updated weekly, others monthly or quarterly, and some only on an annual basis. Create a table listing the resources and their update frequency, and build in the necessary automation to re-ingest them regularly.  This is especially important if your use case requires up-to-date information. This often overlooked step of building-in updates can be costly to do later on. Best if it's baked-in from the beginning. This includes your ingestion process for data you get from us, which you can automate to import the monthly or quarterly updates. We offer FTP delivery as an option, which can put the data directly onto your server, ready to be ingested by stored procedures that are triggered by the upload of the data, or by the modified date on the files.

If you want some help finding data sources, just speak with your CarePrecise representative. We may already have an affordable solution that will save you many hours of understanding an unfamiliar and often cryptic dataset. If we don't have it, your representative will help you find it.

One quick note... We offer these sourcing services to current CarePrecise subscribers. It would be great if we could open it up to everyone, but we have to keep our focus on our customers.